cricketapp Terms & Conditions – Complete Guide for Members

These Terms & Conditions cricketapp (hereinafter referred to as the "Platform" or "we") and all its registered and unregistered users ("members" or "you"), forming a legally binding agreement.

Cricketapp is an international online betting and gaming platform operating under a Curacao eGaming license. The platform offers betting across 20+ sports including cricket, football, and tennis, along with Live Casino, slots, and lottery services.

This document has been prepared in Bengali for users in Bangladesh. However, the English version shall be considered the authoritative text in any legal dispute.

To register on cricketapp, the following requirements must be met:

• Minimum Age 18 years required. A national ID or passport may be requested for age verification.
• Each individual may only One Account Only can be opened.
• All information provided at registration must be truthful, accurate, and complete.
• Members are solely responsible for keeping their account password confidential.
• Sharing your account with anyone else is strictly prohibited.

As part of the KYC (Know Your Customer) process, we may request identity verification documents at any time. Withdrawals may be put on hold until the required documents are submitted.

The following rules apply when placing bets on cricketapp:

If a match or event is cancelled, bets are generally refunded. However, if a match is abandoned after it has started, the outcome may be settled based on the portion of play that was completed.

Odds in live betting change in real time. The odds displayed at the moment of placing a bet are final. In the event of a minor discrepancy due to server delay, cricketapp reserves the right to apply the last confirmed odds.

Cricketapp supports Bangladesh's major mobile banking and payment methods. The following conditions apply to all deposits and withdrawals:

• Minimum Deposit: ৳100
• Maximum Deposit: ৳1,00,000 per transaction (varies by method)
• Minimum Withdrawal: ৳500
• Withdrawal Time: Typically 5 minutes – 24 hours
• Withdrawal Method: Via the deposit method only

KYC verification must be completed before withdrawals can be processed. You may be asked to upload a photo ID during your first withdrawal. This is done to protect your account.

Withdrawals must be made using the same method as the original deposit. This is part of internationally recognised anti-money laundering requirements.

Cricketapp regularly offers a variety of bonuses and promotional deals. The following general terms apply to all bonuses:

• Each bonus carries a specific Wagering Requirement (x times wagering) applies. Bonus funds cannot be withdrawn until this requirement is met.
• Bonuses may be restricted to specific games or markets.
• Each bonus offer has a specific claim window — it will expire automatically after this period.
• Multiple bonus claims from the same household or IP address are not permitted.
• Cricketapp reserves the right to void bonuses and any associated winnings if bonus abuse is suspected.

The following activities are strictly prohibited on cricketapp:

• Creating multiple accounts to claim bonuses or other benefits
• Using automated bots, scripts, or software to place bets
• Opening or operating an account under someone else's identity
• Using the platform for money laundering or illegal fund transfers
• Exploiting any technical glitch or bug to gain an unfair advantage
• Harassing, threatening, or misleading other members
• Collusion or organized match manipulation

Cricketapp may suspend or permanently close a member's account for any of the following reasons:

• Breach of Terms
• Failure to complete KYC verification
• Suspicious Betting Patterns
• Security risk or suspected hacking
• Regulatory Authority Directive

Members may voluntarily close their account at any time. Any remaining balance will be returned once the process is complete.

Cricketapp takes the protection of your personal data seriously. For details on how we collect, use, and safeguard your information, please refer to our separate Privacy Policy comply with.

Your data is protected with 256-bit SSL encryption. We never sell your personal information to third parties. However, we may be required to share data with regulatory authorities under legal obligations.

Cricketapp believes entertainment should stay entertaining. We encourage all members to play responsibly. The following tools are available to every member:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Betting is automatically stopped once losses exceed a set limit.
• Session Time Limit: Set a daily limit on how many hours you want to play.
• Cooling-Off Period: Temporarily suspend your account for 7 to 30 days.
• Self-Exclusion: Permanently refrain from using the platform.

If you have a complaint, please first support@cricketapp.appto email us. We typically respond within 48 hours.

If you are not satisfied with our decision, you may file a complaint with the Curacao eGaming authority. Curacao law shall apply in any legal dispute.

Cricketapp reserves the right to modify, add to, or remove any part of these Terms & Conditions at any time. Members will be notified of significant changes via email or platform notification.

Continued use of the platform after any changes will be considered acceptance of the updated terms. We recommend checking this page regularly.

If you have any questions about these terms, please reach out to us through the following:

• Email: support@cricketapp.app
• Live Chat: Log in to the platform and click the chat icon
• Time: 24 hours, 7 days a week
• Language: Bengali & English